PRIVACY POLICY
This Policy applies to information and personal data that may be collected on the site www.hvygroup.ae (“the Site”) by the company HVY GROUP L.L.C-FZ, registered according to the legislation of the United Arab Emirates and Meydan Free Zone Authority, License Number 2205338.01, with its registered office at Business Center 1, M Floor, The Meydan Hotel, Nad Al Sheba, P.O. Box 9305, Dubai, U.A.E., telephone: +971 52 3832142, website: www.hvygroup.ae (“HVY”). By registering on the Site and/or fill the contact form, you agree to accept the practices described in this Privacy Policy and provide HVY with sincere and true information as it concerns you. HVY knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. HVY is committed to observing and respecting your wishes regarding the information we collect about you on our website.
Any provisions of this Privacy Policy, which become prohibited or unenforceable under U.A.E. law and other applicable law shall not invalidate or render unenforceable the remaining provisions thereof.
PERSONAL DATA
The information and personal data which we learn from you (including, but not limited to: name, surname, title, phone, e-mail, post address, company, country etc.) helps us personalize and continually improve your shopping experience at www.hvygroup.ae. Your transaction history and personal data you provide us is securely stored in our database and may be provided for the achievement the mentioned purposes only to HVY`s affiliated persons or certain third parties, that we have screened carefully for reliability and integrity.
The purpose of personal data processing by HVY – your registration on the Site as a new customer, registration and payment of your order, communicating with you, analysis the data of former, existing and potential customers with the aim of providing services and improving their quality, optimize marketing, improve business procedures, advertising, informational and other messages to e-mail address and / or phone number specified by you, as well as compliance with the requirements of the General Data Protection Regulation (GDPR) No. 2016/679 of 27 April 2016, adopted by the European Parliament, the Council of the European Union and the European Commission and other applicable legislation. Failure to provide such information may result in the cancellation of your order or that important business information will not be delivered to your e-mail address.
The list of actions with personal data and processing methods: automated, manual, and combined treatment, including, but not limited to: collection, registration, organization, structuring, storage, adaptation or modification, extraction, consultation, use, disclosure of information by transfer, distribution or other provision, coordination or combination, restriction, deletion or destruction, including cross-border transfer of personal data to HVY`s affiliated persons or certain third parties.
Any personal data you reveal to us is protected. Access to personal data will be limited to the persons specifically authorized by HVY. HVY maintains security standards and procedures regarding unauthorized access to customer information to prevent unauthorized removal or alteration of data. HVY meets accepted standards of security for all transactions that may involve payment of fees through a service available through this site, including the use of encryption and SSL services. Credit card numbers are not stored longer than is required for verification and completion of the subject transaction. Please be informed that it is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
You are entitled to request HVY at any time: to provide an access to your personal data, correct, erasure or delete incorrect personal data (subject to legal, regulatory or other obligations of HVY), rectify personal data, restrict of processing or processing object, request personal data portability, lodge a complaint with a supervisory authority, Office of the Data Protection Commissioner (if you suppose that your legal rights and interests have been broken), object for direct marketing and/or for automated processing, including profiling, withdraw your consent. You as well have the right to be notified by HVY in case of data breach (or high risk of data breach) which affecting your personal interests.
The consent withdrawal is made in written form to HVY`s address: HVY GROUP L.L.C-FZ Business Center 1, M Floor, The Meydan Hotel, Nad Al Sheba, P.O. Box 9305, Dubai, U.A.E. or via email at info@hvygroup.ae. HVY is committed to seize the processing of personal data at the latest within 15 days of the received of the notification. You understand and agree that in this case the above purposes of processing your personal data cannot be reached.
Your consent on processing of your personal data by HVY is valid and HVY store your personal data for the entire period of existence of your account on the Site, unless if you withdraw your consent earlier as described hereto. If we cease our relationships for any reason, you can request to delete your personal data. However, this is possible if it is not in conflict with applicable legislation and unless the legitimate interests of HVY require such processing or storage. If your personal data cannot be deleted, access to your data will be restricted as much as possible.
E-MAIL POLICY
Except cases noted in this Policy, HVY will not sell, share or otherwise distribute your e-mail address communicated to us or otherwise collected through the use of this site. Any e-mail address supplied directly to HVY with respect to online orders, quotation requests, and requests for other information will remain in the sole possession of HVY and its affiliated persons. If you do not want to receive promotional e-mails from HVY in the future, please let us know by contacting us by e-mail. If you supply us with your postal and/or e-mail address you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please contact us by e-mail.
COOKIES
Like most retail websites, we use «cookies», which are pieces of data given to your browser that allow our web site to identify you when you access our site. While some concern has been expressed over the privacy implications of cookies, it is important for you to understand that cookies cannot extract any information about you that you have not already revealed voluntarily. The vast majority of Internet users now appreciate cookies as a convenience feature for shopping online. For more information, please see our Cookies Policy: http://www.hvygroup.ae/cookies_policy.
ANY QUESTIONS?
If you have any questions regarding any of the elements of this Privacy Policy, please contact us by e-mail hello@hvygroup.ae, to HVY`s address: HVY GROUP L.L.C-FZ Business Center 1, M Floor, The Meydan Hotel, Nad Al Sheba, P.O. Box 9305, Dubai, U.A.E., +971 52 3832142.